Performance Support Tool

Project:

New hires and fully proficient employees cannot quickly locate up-to-date task procedures. They'd like to spend less time on fundamentals and more time on hands on practice in the classroom. The learners struggle with performing end to end task flows consistently resulting in errors.

Solution:

For this project, we implemented a performance support methodology which solves for "moment of apply" as the first priority.

The project overview.

Hiking Badges

Project:

One of the most common project components I've encountered is badge and icon design. Badges are used frequently in training design for achievement markers.

Solution:

For this exercise, I created four hiking achievemnt badges in Illustrator: basic hiking, snowshoeing, camping and navigation.

Art Auction App

Project:

User experience design project for Artus, an art auction app focused on providing high touch services to build trust for both collectors and artists.

Solution:

During the course of the UX design process, I worked on researching and solving end user pain points using surveys, empathy maps, user stories, wireframes, prototypes and mockups.

View the functional Artus App prototype in Figma.

eLearning Design Process

Project:

Design a training program to learn how to operate a shuttle during a hypothetical space trip. This first module, LunaSee Shuttle Overview, introduces the craft’s features to prepare for the virtual reality training that follows.

Solution:

There's so much to bring to life in a space themed course! In this exercise, I focused on storyboarding, visual ideation and prototyping.

Take a look at the course design and prototype screens here: LunaSee Shuttle Overivew.

Brochure featuring: Yulia Brodskaya Works

Project:

Create a brochure featuring a favorite artist. Brochure must be a folded piece including their major works, a brief bio and preset copy.

Solution:

I selected Yulia Brodskaya, an inspirational desinger and artist for this project. The gatefolded piece is die cut to simulate the fluid quality of the paper medium that Yulia implements so beautifully.

Color Website

Project:

Design a site dedicated to educating viewers on RGB, CMYK and Hexadecimal color systems. Create all graphics and use CSS to treat layout and text.

Solution:

In this site, I used a simple and sleek CSS rollover effect to serve as main page focal point as well as navigation. Then, I illustrated the color systems to create relevant graphics for educating the viewer on the differences and uses of each color space.

Visit the site.

Magnify Illustration

Project:

Select a detailed mechanical object. Photograph and recreate the object using Illustrator's gradient effects.

Solution:

Photographed the "third hand" magnifying glass. Used gradient mesh, layering, opacity and warping to recreate the object.

"War of Art" Illustrations

Project:

A two week daily challenge to create a series of illustrations around the theme "War of Art".

Solution:

I selected a simple color scheme with vibrant colors and experimented with different perspectives to create visual tension. All illustrations were drawn in Illustrator.

Fruit Series Illustrations

Project:

Create a series of illustrations using a unifying artistic style. Select three fruits or vegetables to use as the subject.

Solution:

Photographed and recreated three types of fruit using painterly effects in Illustrator. Created mat effect using graphically patterned borders.

Tunxis Student Art Show Poster

Project:

Design a poster advertising the 35th Annual Student Exhibition at Tunxis. Preset copy must be used along with gallery and school logos. Poster submitted for competition.

Solution:

Used a pencil shaving symbolizing the artistic process for all mediums. Created a simple composition using hierarchy to communicate preset copy.

Poster design and mailer design was selected and used for the show in Spring 2014.

Call Center Simulation

Project:

Design a training program for a backup call center to take a new type of call for a fictional insurance company benefit center.

Solution:

As part of the training design, a reusable call simulator was included for the solution. The simulation tool allows for call center representatives to practice taking a variety of common call types in a safe environment before moving to live call practice.

Call Center Cross Training Plan

Call Simulation Prototype

Personas

Project:

Create a range of persona sheets to present user research findings from the studies conducted for the Artus App UX project.

Solution:

To bring each persona to life, I created avatars using a generator. The persona information was designed to quickly find key insights using gauges and sliders.